OmniPCX Enterprise Training courses

OmniPCX Enterprise Communication Server training coursesWorld-class business telephony features for medium, large and very large-sized companies

As a key component of the OpenTouch™ Suite, the Alcatel-Lucent OmniPCX Enterprise Communication Server is a communication software that delivers world-class business telephony features for medium, large and very large sized companies, offering a choice of centralized or decentralized IP telephony solutions to suit your needs.

Business Partner Training Courses for OmniPCX Enterprise

The OmniPCX Enterprise CS course is available to all Business Partner engineers. This course provides the training that will enable you to efficiently and successfully maintain, install and support the solution.

To ensure the course is appropriate for your needs, please read the course details below.

OPENCTE200 – OmniPCX Enterprise Starter – Course

Curriculum ALE Education 30 hours £1,444.00

PUBLIC Technicians and engineers in charge of OmniPCX Enterprise configuration and maintenance

OBJECTIVES At the end of the course, you will be able to: – Configure the users and the telephony features – Configure the external accesses and the call distribution – Ensure the first level of maintenance

DURATION & METHODS 5 days in classroom with practical sessions

PREREQUISITES To have basic knowledge in Computing and basic knowledge in Telephony


General Overview

Hardware description – Crystal Hardware – Common Hardware Access to the system

IP Configuration – Call server – IP Media gateway

Database – Creation – Save & restore

Configuration tools – MGR – Omnivista 8770

License – License files – Save & Restore

Users – Analog phones – TDM Phones (9 Series) – IP Phones (8 Series) – Users Management (Move, Add, Change and Delete)

Dialling plan – Prefixes and Suffixes Classes of services – Connexion & Transfer  – Phone Features Voice guides & music on hold External accesses – Trunk group – System synchronization – DID Translator – External Callback Translator – External call barring – Automatic route selection (ARS) – Direct speed dialling

Multi-line & Supervision Sets Groups – Manager/assistant group – Call Pickup Group – Hunt group

4645 Voice Messaging Service

Call distribution – Entity – Attendant group – Attendant

Session Date Duration Cost per student
OmniPCX Enterprise Starter 31st OCT 30 hours £           1,444.00
OmniPCX Enterprise Starter 12th DEC 30 hours £           1,444.00
OmniPCX Enterprise Starter 13TH FEB 30 hours £           1,444.00
OmniPCX Enterprise Starter 1ST MAY 30 hours £           1,444.00
OmniPCX Enterprise Starter 7TH AUG 30 hours £           1,444.00




OmniPCX Enterprise training form

Want to know more?

We would love to hear from you!

ADDRESS - Head Office

SBL Group Ltd, Kingsley Hall, 20 Bailey Lane, Manchester Airport, Manchester, M90 4AN


+44 (0) 3333 209 123



  • Please see our Privacy Policy for how your personal data is treated.